Last updated: June 23, 2026
BW Polyurea respects your privacy. This Privacy Policy explains how we collect, use, store and protect information submitted through bwpolyurea.com.
Information We Collect
When you submit an inquiry form or contact us by email, WhatsApp or WeChat / Weixin, we may collect your name, email address, WhatsApp or phone number, company name, project location, product interest, application area, substrate type, project size, photos, drawings, technical requirements and other information you choose to provide.
We may also collect basic website usage information such as IP address, browser type, device information, visited pages and cookies or analytics data, if these tools are enabled on the website.
How We Use Your Information
We use your information to respond to inquiries, review project requirements, recommend suitable polyurea products or coating systems, provide technical documents, prepare quotations, arrange communication, improve our website and protect website security.
We do not use your submitted project information for unrelated marketing without your consent.
Sharing of Information
We do not sell your personal information. We may share necessary information with internal team members, technical support providers, website hosting providers, email service providers, analytics providers or logistics and communication partners only when needed to respond to your inquiry or operate our business.
Retention
We keep inquiry and project information only for as long as necessary for communication, technical review, order follow-up, record keeping or legal requirements.
Security
We use reasonable administrative and technical measures to protect submitted information. However, no website, email or online communication method can be guaranteed to be completely secure.
International Visitors
If you contact us from outside China, your information may be processed in China or other locations where our service providers operate.
Your Choices
You may request access, correction or deletion of your personal information by contacting us at winston@bwpolyurea.com.
You may also ask us to stop contacting you about your inquiry at any time.
Cookies
This website may use essential cookies and analytics cookies to improve website performance and understand visitor activity. You can manage cookies through your browser settings.
Children
Our website is intended for business and project inquiries and is not directed to children.
Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page.
Contact
- +86 13162008004
- WeChat / Weixin
- Bwpolyurea
- Address
- Room 3002, Lane 300, Longshan Road, Jinshan District, Shanghai, China